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Current Location: Hawaii Dental Service
     
HDS - About Us - Site Support

Site Support

We strive to ensure maximum availability of the Hawaii Dental Service websites, as listed below:


Site Features
Member Check your coverage or claim status
Provider Submit claims, check a patient's coverage
Employer Group Enroll members, print ID cards, check claim status
Broker Enroll members, print ID cards, check claim status

All times below are in Hawaii Standard Time (HST):



Any changes in planned maitenance will be posted to this page. If maintenance and system upgrades are completed earlier than expected or if they do not impact a website, the website will become accessible sooner than indicated.

Scheduled Maintenance

  • Dec 03 2017 12:00 AM - Dec 03 2017 06:00 AM
System Maintenance
  • Mar 11 2018 12:00 AM - Mar 11 2018 06:00 AM
System Maintenance

At least 30 minutes before the system goes offline, a customized message will be prominently displayed on the website to indicate the exact start time, estimated end time, and affected services.

Emergency/Unscheduled Maintenance

Unexpected problems or outages can occur. If the outage prevents us from displayed a customized notice on this website, you will see a generic message indicating system unavailability when you try to access or log in to the site. Otherwise a customized message will be prominently displayed on the website to indicate the estimated resolution time and affected services.


 
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