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In observance of the Memorial Day Holiday, HDS Offices and our Customer Service Call Center will be closed on Monday, May 30. We will reopen with normal business hours on Tuesday, May 31.

MON, 5/2/22: HDS physical offices are now open to the public. Walk-In Hours are from 8 a.m. to 4:30 p.m. All visitors must wear masks covering nose and mouth, show proof of vaccination or negative test result and complete our HDS healthy check screening. Learn more.

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  • Dentist Advantages

Participating Dentist Advantages

HDS has served Hawaii’s families since 1962, with more than 95 percent of Hawaii’s licensed, practicing dentists participating with HDS to meet the oral health needs to nearly 1 million island residents and growing.

Hawaii's oral health leader

Serving Nearly 1 Million Residents

HDS's quality benefits plans attract and retain a large patient base for participating dentists year after year. HDS serves more than 1 million island residents through our commercial plans and as administrators for Medicaid.

Fast, efficient claims processing

Claims Processing Service

Fast and efficient claims processing for you and your patients means you receive prompt and accurate weekly payments.

Local, friendly customer and professional relations service

Local Customer Service

Our team of local Customer Service and Professional Relations representatives provides quick and friendly service.

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Over 55 years of dental operations experience

Extensive Experience in Dental Operations

Founded in 1962, HDS has more than five decades of experience as the first and largest dental benefits provider in Hawaii.

Read About Us
Free online tools for dentists

Online Toolkit

HDS offers a comprehensive online toolkit to manage payments, view real-time patient eligibility, benefits and history, claims submission and more.

Submit claims electronically

Ease of Electronic Claims

HDS also accepts electronic claims from clearinghouses such as Apex EDI, Claim Remedi, Daisy, Dental Xchange, Innova Dental, Kodak, Renaissance, Tesia, and others

Claims Information
Free training and seminars

Regular Training with Continuing Education Credits

HDS offers free seminars and on-site training to participating dentists and their staff members. Seminar attendees receive Academy of General Dentistry Credits for continuing education.

Training Seminars
Discounts for Dentists

Discounts for Dentists

HDS arranges for discounted rates and special offers from vendors exclusively for participating dentists.

Find an HDS participating dentist

Patients Can Find You Easier

A list of participating dentists is included in our participating dentist directory and on the website. HDS members are encouraged to visit participating dentists to maximize the benefits of their HDS dental plan.

Search our Provider Database
You can get your fees via direct deposit

Assignment of Benefits

HDS will send claim payments directly to the participating dentist or participating dentist’s account (direct deposit).

Delta Dental Plans Association

Delta Dental Plans Association Affiliation

HDS is a member of the Delta Dental Plans Association (DDPA). DDPA is the largest dental benefits provider in the United States, covering more than 73 million individuals. HDS participating dentists are also Delta Dental participating dentists.

Read About Delta Dental

Contact Hawaii Dental Service

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Support Team

Our local customer service representatives will be happy to answer your questions about our plans and benefits.

Our Customer Service hours are Monday through Friday from 7:30 AM to 4:30 PM, HST. To contact other departments, simply click the contact button.

Oahu: (808) 529-9248
Toll-free: 1-844-379-4325
Email: [email protected]
Contact
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