Contact Us

Customer Service

Phone from Oahu: 529-9248
Toll-free Phone: 1-844-379-4325
Fax: 529-9366
Toll-free Fax: 1-866-590-7988
[email protected]
Customer Service Hours: Monday through Friday, 7:30 AM to 4:30 PM, Hawaii Standard Time

Hours for other departments: Monday through Friday, 8 AM to 4:30 PM, Hawaii Standard Time


Sales and Account Management

Phone from Oahu: 529-9206
Toll-free Phone: 1-844-502-1989
Fax: 529-9212
Toll-free Fax: 1-866-376-7600
[email protected]


Membership Services

For enrolling new members or changes to existing
enrollment information

Phone from Oahu: 529-9230
Toll-free Phone: 1-844-829-3256
Fax: 529-9207
Toll-free Fax: 1-866-590-7989



For questions on your bill or your COBRA plan

Small or Large Business Plans or COBRA
Phone from Oahu: 529-9285
Toll-free Phone: 1-844-379-4326

Fax: 529-9343
Toll-free Fax: 1-866-721-1951