We strive to ensure maximum availability of the Hawaii Dental Service websites, as listed below:
|Member||Check your coverage or claim status|
|Provider||Submit claims, check a patient's coverage|
|Employer Group||Enroll members, print ID cards, check claim status|
|Broker||Enroll members, print ID cards, check claim status|
All times below are in Hawaii Standard Time (HST):
Any changes in planned maitenance will be posted to this page. If maintenance and system upgrades are completed earlier than expected or if they do not impact a website, the website will become accessible sooner than indicated.
At least 30 minutes before the system goes offline, a customized message will be prominently displayed on the website to indicate the exact start time, estimated end time, and affected services.
Unexpected problems or outages can occur. If the outage prevents us from displayed a customized notice on this website, you will see a generic message indicating system unavailability when you try to access or log in to the site. Otherwise a customized message will be prominently displayed on the website to indicate the estimated resolution time and affected services.